Con un sólido legado de cerca de 150 años, lideramos el camino para reimaginar y mejorar la vida todos los días. En la actualidad y para las generaciones del futuro. A través de nuestras marcas y tecnologías innovadoras y sostenibles, y gracias a nuestros equipos internacionales. Henkel ocupa posiciones de liderazgo tanto en negocios industriales como de consumo: nuestra cartera incluye productos para el cuidado del cabello, detergentes para ropa, suavizantes, así como adhesivos, selladores y recubrimientos funcionales.
Application Engineer
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About this Position
What you´ll do
- Providing technical support to ACM technical and sales representatives in Poland and providing technical information to ACM customers with proposals of value addition for possible solutions to specific cases.
- Providing technical information to the regional and international community of Application Engineers.
- Cooperating in the identification, testing and implementation of new applications of products and application equipment at customers' sites and in the workplace at the company's headquarters.
- Technical training of ACM customer on products, technologies and application equipment.
- Technical training of ACM technical and sales representatives focused on new products and technologies and application equipment.
- Cooperation with ACM's marketing department on technical matters during the creation of technical literature, including technical translation and proof-reading.
- Lectures and educational classes on ACM products and technologies.
- Responsible for product recommendations, customize products applications recommendations, new product demonstrations and troubleshooting for customers
- Perform technical visits (meetings, audits, demonstrations, troubleshooting, etc.) for customers with documentation in the CRM tool
- Leverage customer feedback to drive optimization in customer support and identify/suggest/support new business opportunities for sales colleagues
- Drive customer experience by optimizing automated customer interactions and enhancing remote customer interactions
- Supervision of the ACM Loctite Tech Center including supporting adhesive trials/testing on customer components, report technical results to customers
- Generation and Maintenance of technical documentation.
- Preparation of periodic or one-off reports as required by supervisor.
- Any other lawful activities that may contribute to the achievement of the company's business objectives through customer centric mindset
What makes you a good fit
- Native Polish speaker
- Degree in Engineering (preferred graduates of Mechanical Departments);
- At least 3-5 years of experience at similar position or similar industry to adhesives
- Knowledge in the field of designing of machines;
- Manual skills and ability to speak to public/audience;
- Good knowledge of English;
- Driving license and open to frequent travels, the role includes a company car.
- Teamwork, collaboration and good communication skills;
- Interpersonal and analytical skills, and methodical approach with customer centric mindset;
- Ability to work independently and desire for continuous learning;
Some perks of joining Henkel
- Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
- Diverse national and international growth opportunities
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- Annual 1 month bonus, proportional to the period of employment in the calendar year
- Benefits: medical care, life insurance, Multisport card
- Preferential purchase of company’s products and quarterly packages with Henkel products
- Individual training and development programmes
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
JOB ID: 26094680
Job Locations: Poland, Mazowieckie, Warsaw
Contact information for application-related questions: hrpoland@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.
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